The Agentic Service Designer
How AI Agent Teams, Service Blueprints-as-Code, and Autonomous Tooling Are Transforming Service Design from Insight to Operations
Copyright © 2026 Sam Mozaffari.
Second edition · August 2026 · Version 2.1.0
License
Copyright (c) 2026 Sam Mozaffari. Personal and noncommercial use: the prose of this work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND 4.0) — https://creativecommons.org/licenses/by-nc-nd/4.0/. You may share the unadapted work with attribution for noncommercial purposes. You may not sell this book, redistribute adapted editions, or use it primarily for commercial advantage without a separate commercial license. Commercial and organizational use (including company or team distribution, paid training, and resale on any storefront) requires a commercial license from the copyright holder — contact the author via the book repository or website. The copyright holder retains the exclusive right to sell editions via Amazon Kindle Direct Publishing (normal KDP, non-exclusive) and other retailers. Code samples in this work are licensed under the Apache License 2.0 or MIT License, as noted in context. Third-party trademarks, brand systems, templates, and assets retain their original licenses and rights.
Written with AI Assistance & Agentic Verification
This manuscript was authored through an advanced multi-agent publishing harness. The author directed, curated, reviewed, and approved all architectural concepts, operational schemas, and analytical narratives. Independent adversarial agents conducted tripartite evaluations across theoretical canon alignment, toolchain integrity, and schema compliance.
Trademarks & Brand Disclaimers
Product names, logos, and frameworks mentioned in this work (including Claude Code, Anthropic, OpenAI, DeepSeek, Google Antigravity, Figma, Miro, Cordis, Node.js, Bun) are the property of their respective owners. Their inclusion is strictly educational and analytical and does not imply official endorsement.
All organizational case studies (Lighthouse Transit, Calder Community Bank, Wattle Grove Community Care, Northgate Health, Fernwood Council, Aurora Vento, Forge Industrial, Sable & Slate) are fictional composites written for this book to illustrate technical and organizational mechanics; none of them describes a real client or employer.
Professional & Regulatory Disclaimer
The information, schemas, scripts, and frameworks contained in this book are provided for educational and organizational development purposes. Service operations involving high-stakes regulatory compliance (healthcare clinical pathways, financial lending, public safety, and critical infrastructure) require human sovereign oversight and certified professional verification prior to production execution.
This Edition
Second edition · August 2026 · Version 2.1.0
Version: 2.1.0
Published: August 2026
- Source: a private monorepo. Public distributions generated from it: sammozaffari/asd-mcp (MCP server) and sammozaffari/asd-plugin (Claude Code plugin).
- Downloads: PDF and EPUB on the portfolio book page (v2.1.0).
What’s new in this release
No changelog entries recorded for this edition yet.