Walk the flow, and the rail on the right tells you why each step looks the way it does. The finding that drove it, what people said, the decision, and the alternative it replaced. The research found that the live form asked the reporter two things they could not know in the moment: what the outcome of the injury would be, and whether the event was notifiable to the regulator. This design asks what happened in the reporter's own words and moves severity and the regulatory question to the manager's review, after the welfare check.
Use the tabs to compare the current form with the proposal, then walk the incident flow, the hazard flow and the manager's review.
Report an incident
As the research found it: outcome first, regulator second, what happened last.
Asks the reporter to predict the outcome while their hand is under the cold tap.
Even area safety leads said they asked the restaurant's safety champion which option to pick.
Events mixed into a list that should hold conditions only.
What would you like to report?
One starting point. No need to know the terminology.
Not sure? "I burned my hand on the fryer" and "a customer slipped" are incidents. "The floor is wet" and "the exit is blocked by boxes" are hazards.
Report an incident
What happened?
Report a hazard
What kind of hazard?
Incident assessment
After the welfare check. Severity from what happened, not from a guess.
- What happened
- Burn
- How
- Oil splash while filtering
- Body part
- Hand or fingers
- Equipment
- Fryer 2
- When
- 10:45
- Where
- Kitchen
Assessment submitted
The reporter will be told what was decided and what changes.